Troubleshooting ENHYPEN ESCAPE

The Game Does Not Load

1. Confirm that your internet connection is working.
2. Wait for the Unity loading screen to finish.
3. Refresh the page once.
4. Try a current version of Chrome, Firefox, or Edge.
5. Open the page in a private window to test whether an extension is interfering.

The game files load from res.enhypenescape.net. A network filter or browser extension that blocks this host will prevent the game from starting.

Keyboard Controls Do Not Work

Click once inside the embedded game frame before pressing W, A, S, or D. The browser must give keyboard focus to the Unity canvas.

If TAB changes browser focus instead of opening the game menu, click inside the game again. Browser extensions and operating-system shortcuts can also intercept keys.

The Game Is Cropped

• Use the Fullscreen button below the game.
• Reset browser zoom to 100%.
• Use a desktop display with a 16:9 viewport where possible.
• Refresh the page after changing the browser window size if the canvas does not resize correctly.

Performance Problems

• Close other graphics-heavy tabs and applications.
• Update the browser.
• Confirm that browser hardware acceleration is enabled. If rendering is corrupted, test once with it disabled to compare.
• Avoid running the game in a small background tab while it loads.

No fixed CPU, memory, frame-rate, or loading-time guarantee is published by this archive.

Mobile Devices

Android and iOS browsers are not supported. The game expects a keyboard and mouse, including WASD movement and pointer interaction.

Audio Problems

• Check the system and browser-tab volume.
• Click inside the game to allow media playback.
• Review the browser's sound permission for this site.
• Disconnect Bluetooth audio temporarily if latency or distortion is severe.

Independent macOS Build

The optional macOS build is not an official BELIFT LAB release and is not signed or notarized with an Apple Developer ID. Review the checksum and signing details in the macOS installation guide. Do not disable Gatekeeper or recursively remove quarantine attributes to bypass a warning.

Still Need Help?

Email [email protected] with your browser version, operating system, and a screenshot of the problem. Do not include passwords or other sensitive information.