Privacy Policy

How we collect, use, and protect your information

Last updated: January 15, 2025

Introduction

Disclaimer: This is an unofficial fan website and is not affiliated with ENHYPEN or BELIFT LAB.

At ENHYPEN ESCAPE (an unofficial fan project), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fan-made escape room gaming service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Create a game account
Subscribe to our newsletter
Contact us through our website
Use our escape room game service

This information may include:

Username
Email address
Any other information you choose to provide

Usage Data

We automatically collect certain information when you visit, use, or navigate our website and game service. This information may include:

IP address
Browser type
Device type
Operating system
Pages visited
Time and date of your visit
Time spent on pages
Referring website
Other diagnostic data

Game Interactions

When you use our escape room game service, we collect:

Your game choices and progress
Character selections
Completion times and scores
Game preferences and settings
Achievement data

How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, operate, and maintain our game service
Improve, personalize, and expand our gaming experience
Understand and analyze how you use our service
Develop new game features and functionality
Communicate with you about our service
Monitor game performance and fix issues
Protect the security of our service
Provide customer support

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

Right to access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Right to withdraw consent

To exercise these rights, please contact us using the information provided at the end of this policy.

Third-Party Services

Our service may contain links to third-party websites and services that are not owned or controlled by this unofficial fan project. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. This includes any official ENHYPEN or BELIFT LAB websites.

By email: [email protected]